Terms of Use

Last updated: 17 July 2026

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These terms govern your use of our website, talentunlocked.com.au, and the purchase of any products or services from us. By using our website or buying from us, you agree to these terms. Please read them carefully.

1. About these terms

In these terms, "we", "us" and "our" means Talent Unlocked Pty Ltd, and "you" means the person or organisation using our website or purchasing our products or services. We may update these terms from time to time, and the current version will always be available on this page. Your continued use of the website after a change means you accept the updated terms.

2. Using our website

You may use our website for lawful purposes only. You agree not to use it in any way that breaches any applicable law, infringes anyone's rights, or interferes with the operation or security of the site. The content on our website, including text, graphics, logos, reports, sample materials, and the SportsPOP™, CoachPOP™, The Warrior Within and Athlete+ names, frameworks and methodology, is owned by or licensed to us and is protected by intellectual property laws. You may not copy, reproduce, distribute or create derivative works from our content without our written permission.

3. Our products and services

Talent Unlocked is a learning and development company for the sporting industry. We develop the people of sport: athletes and coaches, and the clubs, schools and sporting organisations behind them. Our products and services include:

• SportsPOP™ Athlete Mindset Profile: a validated psychometric profile across 11 performance dimensions for athletes aged 16 and over, available as the profile alone or with a 45-minute one on one debrief. Purchased online; the assessment link is delivered by email within 24 hours of purchase. Parents may purchase on behalf of an athlete.
• CoachPOP™ Coach Mindset Profile: a validated psychometric profile built for coaches of any sport, at any level, available as the profile alone or with a 45-minute one on one debrief. Purchased online; the assessment link is delivered by email within 24 hours of purchase.
• SportsPOP™ Squad Mindset Report: squad-level profiling for coaches, purchased per athlete (minimum of 10), delivering an individual SportsPOP™ profile for each athlete aged 16 and over plus a squad-level Coach Report.
• The Warrior Within (public program): a single 2.5-hour gamified, face-to-face workshop building six core mental performance skills, for athletes aged 13 to 18, any sport. Places are confirmed with you following your registration of interest.
• The Warrior Within (in club and in school): the same program delivered at your club or school under a tailored, project-based arrangement.
• Athlete+: a 14-week individualised acceleration, speed and endurance program for athletes aged 12 and over, Brisbane based, including benchmark and final testing days and weekly group run sessions.
• 1 on 1 Coaching: three online one on one coaching sessions grounded in the six core mental performance skills, for athletes of any age, arranged by enquiry and invoiced directly.
• Learning and development for sporting organisations: fully customised, project-based learning and development engagements for associations, clubs, school sport organisations and other sporting bodies, scoped and agreed in writing per engagement.

Current pricing for each product is displayed on the relevant page of our website at the time of purchase. Where pricing is tailored or project-based, the agreed price and scope will be confirmed with you in writing before purchase. We aim to describe our products and pricing accurately.

4. Eligibility and consent for young people

The SportsPOP™ Athlete Mindset Profile is intended for individuals aged 16 and over, including where purchased as part of a Squad Mindset Report. The Warrior Within is designed for athletes aged 13 to 18. Athlete+ is designed for athletes aged 12 and over. Where a participant is under 18, we require that a parent or guardian (or an authorised club or school) provides appropriate consent for their participation and for the handling of their information. A coach, parent or organisation purchasing on an athlete's behalf confirms to us that they have the authority and consent to do so. Athletes control the sharing of their own profile reports.

5. Payment

Prices are in Australian dollars and include GST where applicable. Online purchases (including mindset profiles and the Squad Mindset Report) are payable at the time of order through our secure Stripe checkout. For The Warrior Within public workshops, we confirm the date, location and payment details with you following your registration of interest. For 1 on 1 Coaching and for club, school and organisational engagements, payment terms are set out in your invoice or written agreement.

6. Refunds

Our products come with guarantees that cannot be excluded under the Australian Consumer Law. Our full refund and cancellation arrangements are set out in our Refund Policy, which forms part of these terms.

7. Disclaimer

Our products and services are educational and developmental in nature and are not a substitute for medical, psychological or clinical advice, diagnosis or treatment. SportsPOP™ and CoachPOP™ are developmental profiling tools, not clinical or diagnostic assessments. If you have concerns about the mental health or wellbeing of a young person, please seek advice from a qualified health professional.

Physical training programs, including Athlete+, involve physical exertion and carry inherent risks. Participants (and, for participants under 18, their parents or guardians) are responsible for ensuring the athlete is medically fit to participate, and should seek advice from a qualified health professional before starting a new training program if they have any doubt.

8. Limitation of liability

To the extent permitted by law, and subject to your rights under the Australian Consumer Law, we are not liable for any indirect, incidental or consequential loss arising from your use of our website or our products and services. Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded.

9. Privacy

Our handling of your personal information is described in our Privacy Policy, which forms part of these terms.

10. Governing law

These terms are governed by the laws of Queensland, Australia, and you submit to the non-exclusive jurisdiction of the courts of that state.